Located in New Providence, New Jersey, EverythingBenefits is a fast-growing technology company focusing on delivering software solutions that address the evolving needs of the healthcare landscape. Our passion, combined with the power of software technology and solid domain expertise, is what's driving EverythingBenefits to improve the lives of millions of people. Our philosophy is simple, Technology should make your life simpler, more rewarding and enjoyable!
Come be a part of our rapidly growing team! We have an immediate need for a Client-Focused Rock Star to fill the role of EDI Specialist - Client Success Team. The ideal person will be Smart, Fun, Enthusiastic, Coachable and absolutely obsessive about the success of their clients.
On a daily basis you will need to be able to:
- Work closely with clients to understand their needs and assure they have an amazing experience
- Be responsible for new end-user client engagement and all pre/post-implementation support
- Be a fast learner ready to leverage our technology, tools and best practices to implement clients on our solution and manage their accounts
- Establish and deepen relationships with partners by understanding their business objectives and providing exemplary support
- Support clients through the implementation process by applying strong problem-solving, troubleshooting and data management skills
- Exceptional communication and follow up skills -both oral and written -with a strong attention to detail
- Must be proficient with, and an adopter of new technologies
- Takes ownership and proactively addresses new challenges and opportunities
- Ability to work both independently and collaboratively in a fast-paced environment